Terms & Conditions

Last Updated: 4/10/2026

1. Acceptance of Terms

By accessing and using our flight booking assistance services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Service Description

We provide flight booking assistance services to help customers find, book, cancel, and reschedule flights. We act as an independent intermediary between customers and airlines or travel service providers.

Important: We are an independent travel assistance service and not affiliated with any airline.

3. Booking and Reservations

  • All bookings are subject to availability and confirmation
  • Prices are subject to change until booking is confirmed
  • You are responsible for providing accurate passenger information
  • Payment must be received before tickets are issued
  • Booking confirmations will be sent via email or phone

4. Pricing and Payment

All prices displayed are in USD unless otherwise stated. The total price includes:

  • Base fare
  • Taxes and fees
  • Service charges (where applicable)

We accept major credit cards and debit cards. All transactions are processed securely.

5. Cancellations and Refunds

Cancellation and refund policies vary by airline and fare type:

  • Non-refundable tickets cannot be refunded but may be changed for a fee
  • Refundable tickets can be cancelled according to airline policies
  • Cancellation fees may apply
  • Refunds are processed according to the original payment method
  • Processing time varies by airline (typically 7-30 business days)

6. Changes and Rescheduling

Flight changes are subject to airline policies and availability. Change fees and fare differences may apply. Contact our support team at +1 (866) 396-1796 for assistance with changes.

7. Travel Documents

You are responsible for ensuring you have valid travel documents including passports, visas, and any required health certificates. We are not responsible for denied boarding due to invalid or missing documents.

8. Liability Limitations

Our liability is limited to the booking service we provide. We are not liable for:

  • Flight delays, cancellations, or schedule changes by airlines
  • Lost or damaged baggage
  • Denied boarding or entry to destinations
  • Force majeure events (natural disasters, strikes, etc.)
  • Actions or omissions of third-party service providers

9. Customer Responsibilities

You agree to:

  • Provide accurate and complete information
  • Arrive at the airport with sufficient time before departure
  • Comply with airline rules and regulations
  • Review booking details carefully before confirmation
  • Notify us immediately of any errors or issues

10. Intellectual Property

All content on our website, including text, graphics, logos, and software, is our property or licensed to us and is protected by copyright and trademark laws.

11. Dispute Resolution

Any disputes arising from these terms will be resolved through binding arbitration in accordance with applicable laws. You agree to waive your right to participate in class action lawsuits.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms and Conditions or our services, please contact us:

Phone: +1 (866) 396-1796

Available 24/7